During the checkout process, you are able to update your payment information in Step 2. After you have entered and confirmed your shipping location in Step 1, you will be prompted to move into Step 2. In this section, you are asked to select your Payment Type. Select "Pre-Approved Vendor Terms". Please note that every customer is required to enter a credit card as a form of validation. This is true even if you plan to make all of your IndieandMain.com purchases with credit. Your card will not be charged.
If you are currently NOT on terms with a vendor and want to submit an order with terms, please contact Indie & Main Customer Care at 1-866-599-2348, option 1 as additional information will be needed to process the order.
Click here to view the order minimums.
Click here to view the accepted payments.
Each vendor determines shipping costs based on weight and distance. If you have more questions regarding your shipping costs, you can contact us.
You will receive a confirmation email shortly after placing your order indicating it was received by Indie & Main. After that, you are welcome to contact us to request a status update on your order. You may also want to contact the vendor's customer service department directly for status updates, such as new account/terms approval, shipping status/cost, or available/back-ordered items.
Processing and shipping times can vary depending on the vendor that you order from. Your confirmation email will have an approximate processing and ship time for your order.
The minimum time for processing is 2-3 days. If you'd like to request rush processing for your order, you can make a note on the last page of the Checkout Process requesting it. There may be an additional charge to rush processing on a vendor.
If you placed your order online, contact customer service by email or at 866-599-2348.
We're sorry to hear that you have received damaged and/or defective items in your shipment. You can contact Indie & Main Customer Care by email or at 866-599-2348 and we will help you get this issue taken care of.
You can our customer service team by email or at 866-599-2348.
The list feature on IndieandMain.com is a way to organize, keep, order or share products.
The Buy Again feature allows customers to easily place a reorder based on your past web orders. It is a simple and easy way to reorder the products that are needed to restock.